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Midwest HVAC News
WorkWave Launches ServMan
Mobile 2.0, Giving ServMan Customers the Power to Operate From
Anywhere. New, modernized mobile app streamlines workflow,
greatly improves communication and enhances overall customer
experience
WorkWave,
a leading provider of SaaS software solutions that support every
stage of a service business’s life cycle, today launches
ServMan Mobile 2.0, ServMan’s new, modernized mobile app for
HVAC, plumbing and electrical professionals that improves
overall business efficiencies, accelerates its customers’
revenue cycles and allows technicians to better perform service
in the field.
“ServMan’s new mobile app has added functionality and a more
modern user experience that brings our customers the same degree
of flexibility they’ve come to expect from the ServMan core ERP
solution,” said David F. Giannetto, CEO of WorkWave. “This app
is a great example of the innovation we can now provide to our
customers as a result of WorkWave’s brands, resources and
experts coming together as one.”
With the new ServMan Mobile 2.0, technicians and team members
have key common tasks and integrated workflows at their
fingertips — receiving, completing or creating work orders;
collecting payments; providing quotes in the field; adding time
and material tracking to orders; attaching images for proof of
service and more. It’s a complete, real-time synchronization,
maximizing the technician-to-office experience. This launch also
includes:
• Broader compatibility: ServMan Mobile 2.0 is fully
compatible with both iOS and Android devices.
• An updated interface: Better engage customers in the
field with a user-friendly application.
• Access to key information: Technicians can access key
information like customer details, service history and work
orders in the field, minimizing calls to the office.
• Real-time synchronization: All users can stay informed
of changes whether from the back office or from the field. When
your techs are out in the field with no connectivity, the new
Mobile 2.0 application will maintain their ability to function
offline.
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This first version release provides a full end-to-end technician
workflow, creating more field-to-office efficiencies while
maintaining key features that ServMan’s loyal client base has
come to rely on to grow their businesses.
For more information on ServMan Mobile 2.0, visit
workwave.com/servman/
About WorkWave
As the field service software industry leader for over 40 years,
WorkWave delivers technology and services to help field service
companies to grow their business, service their customers and
maximize their money. Its solutions empower service-oriented
companies to reach their full potential through scalable,
cloud-based software solutions that support every stage of a
business life cycle, including marketing, sales, service
delivery, customer interaction and financial transactions.
WorkWave is a trusted partner for thousands of customers across
a wide variety of industries, including pest control, lawn care,
cleaning, HVAC, plumbing and electrical, and last-mile delivery.
WorkWave’s award-winning culture and solutions have been
recognized in the SaaS Awards, the Cloud Awards, the American
Business Awards, the NJBIZ Best Places to Work Awards, and the
Stevie Awards for Great Employers. For more information, visit
workwave.com.
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